Nevro Images
The Challenge
Nevro wanted to iterate on their previous designs for the Images app, an app that allows for updating patient information paired with thier X-Ray results to be able to track progress in any rehabilitation or for precautionary measures. Similarly to the Nevro Pathfinder app, the Nevro images app was outdated in terms of current design trends and lacked consistency throughout the design of the app, making it appear a bit primitive as well as not very intuitive in terms of its user experience.
Here are a few screens displaying the new iteration for the Images mockups
My Role
I led the design team for the Images app for primarily tablet and iOS mobile devices. I was tasked with making the user experience more consistent and modern using common design principles.
X-Ray Image info
This feature allows for updating patient X-ray information, including image title, angle, and date taken to accompany the image
Design Execution
I partnered with 3 engineers, 1 project manager and 1 offshore designer that I had worked on the Nevro Pathfinder app in Parallel with for this project. We uncovered insights and translated concepts into features that address user pain-points.
Organize Images
Here is a screen displaying how the images taken at different dates are laid out easily for the user to access them all at any time and compare any two images.
Leadership
As the lead designer, I had to constantly be in conversation with my engineers and PM to make sure the design features I was going to implement were able to be made by the engineers, gaining feedback though out the entire process. I took all feedback from each iteration and decided which feedback we would ultimately be prioritizing and used our data to support that decision. We fostered a healthy team environment and were able to follow through with deadlines and weekly sprints efficiently.
Mockups & Prototypes
The process for the Images app begin with taking a look at the previous iteration that was given to us and picking out features that we wanted to continue to implement in the new designs. I put myself in the user's place as a user of the app for the first time and saw some of the flaws and inconsistencies in the app and began to plan how I would make improvements to the design. I had the other members of the team give their feedback as well and then I took it to the whiteboard, where I sketched out some of the potential fixes for the pain-points.
From there, I brought the sketches over to hi-fidelity mockups, which of course was an iterative phase. I was constantly going through requirements, consensus and approvals until we came to a design that the team agreed on.
Once the hi-fidelity mockups were created on sketch, I took the screens over to InVision and Proto.io, where I created a interactive prototypes on each software. This allowed for the best feedback from the team, seeing as how they could each play around with the app and easily pin point where fixes needed to be made.
Engineer Handoff
Most of our communication throughout the lifecycle of this project was done via Jira and Slack, Jira being the way of monitoring task management and keeping up with updates on current sprints and deliverables. I was in constant contact with the engineers so the handoff was seamless from design mockups to working prototypes. Below are the stacks that we used for entirety of the the project.
Delivering the Product
Once we had a working product, we then went to deliver our work to Nevro, where we presented our progress to the executives. I was the primary representative of the design portion of the project, since our offshore designer could not make it all the way from India. Our team was prepared to answer all questions the executives had and ultimately we received a positive response on the project.
The Framework
The biggest challenge I faced working on this application was making such a simple application, actually appear simple. There weren't too many new features that we needed to incorporate, there just needed to be a way to layout the information that was visually appealing and intuitive for the user to be able to upload x-ray images as well as manage each patient. Similarly to the Nevro Pathfinder project, I struggled to be on the same time schedule as the offshore designer in India. However, we were able to adjust and work on off hours to be able to overlap with each other to be able to maximize the amount of time that we could be availabl